Patient Privacy Policy – Gunam Super Speciality Hospital

Our Pledge to Protect Your Privacy:

At Gunam Super Speciality Hospital, we are committed to keeping your personal and medical information safe and confidential. Your health information, including medical records and details about your care or treatment, is handled with the highest level of privacy in accordance with Indian healthcare standards and regulations.

We use AI-assisted technology for OPD documentation, allowing doctors to spend more time with you and less on typing. The AI system listens to the doctor-patient conversation, creates accurate clinical notes, and ensures your records are private and secure, making consultations faster, smoother, and more focused on your care.

How We Keep Your Information Safe

• When you visit our hospital or clinics for the first time, we provide a Privacy Notice and ask you to acknowledge it.
• Our privacy policies may be updated occasionally to comply with Indian healthcare regulations.
• The latest privacy notice is always available at the registration desk and displayed in our Hosur and Krishnagiri branches.

Your Rights as a Patient

• See or Get Your Records: You can look at your medical records or ask for a copy.
• Fix Mistakes: If any information in your records is wrong or incomplete, you can ask us to correct it.
• Know Who Got Your Information: You can ask for a list showing when your information was shared outside the hospital.
• Limit Sharing: You can tell us if you don't want your medical information to be shared with others.
• Private Communication: You can ask us to contact you in a private way, like only on phone or email.
• Get Privacy Notice: You can ask for a copy of the hospital's privacy rules anytime.
• File Complaints: If you think your privacy has been violated, you can file a complaint with the hospital.
• Withdraw Consent: You can change your mind about sharing your medical information at any time.

How to Contact Us

For questions about your privacy, AI-assisted documentation, or to exercise your rights, please reach out to the Patient Privacy Officer at the hospital reception or call our hospital helpline.